Hotel Neu Schloss Otaru
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Otaru
Hotel Neu Schloss Otaru
Shukutsu 3-282, Otaru City, Hokkaido, 047-0047, Japan
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Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.Show More
We Price Match
Last booked 4 hrs ago
Highlights
Superb views
Lots to do
Ideal location
Excellent service
Sparkling cleanShow More
Amenities
Private parkingFree
SpaFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Station pick-up serviceFree
Wi-Fi in public areasFree
All Amenities
Property Description
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
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4.5/5
GreatExcellent, especially for breakfast
All 63 Reviews
Surroundings
Airport: Sapporo Okadama Airport
(42.9 km)
Train: JR Otaru Station
(6.7 km)
Train: JR Minami-Otaru Station
(7.9 km)
Landmarks: 小樽フォトフレーム
(160m)
Landmarks: Otaru Shukutsu Panorama Observation Deck
(180m)
Landmarks: いるかスタジアム
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Ocean Front Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
7
Ocean View Twin Room B
2 Small double beds
34m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
1
Royal Suite, Japanese-Western Mixed with Bath
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
2
Barrier Free Japanese Western Style Room
2 Small double beds and 2 Floor bedding
52m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
4
Partial Ocean View Japanese Western Style Room C
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
Twin Room with Bath
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
Double Room with Bath
No window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
8
Ocean Front Twin Room A
2 Small double beds
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Ocean View Japanese Western Style Room A(Dog-friendly Room)
2 Small double beds and 2 Floor bedding
54m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Check Availability
3
Ocean View Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
3
Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
7
Ocean Front Wide King Double Room
1 King bed
38m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
2
Ocean Front Japanese Western Style Room A
2 Small double beds and 2 Floor bedding
52m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
1
Patial Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Check Availability
7
Run Of House
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
63 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.3
- Location4.6
- Service4.6
Average for similar properties in Otaru
AI Summary
The accommodation provides a variety of meals and a hot spring. It offers luxurious rooms, friendly service, and a fantastic location with stunning views. However, the location may not suit everyone.
Guest User
February 3, 2025
Excellent, especially for breakfast
Original TextTranslation provided by Google
sam0629
February 1, 2025
The room is clean and has a bathtub. The scenery at the entrance is very nice
Original TextTranslation provided by Google
Stephen_lie
January 30, 2025
The room is too old, the facilities are old, but the external natural environment is very good
Original TextTranslation provided by Google
Hanhan
January 28, 2025
The hotel is in a very good location, on the hill next to the Ferris wheel, with great views, facing the cliffs and the sea. Due to its age, the hotel facilities are relatively old, but they are well maintained. The private bath in the room enjoys the sea view, which makes people linger. The service of the hotel is very old-fashioned and in place. If there is any shortcoming, it is that the quality of breakfast and dinner needs to be further improved.
Original TextTranslation provided by Google
こおり
January 22, 2025
Great to having Spa with boarder less sea view , great customer service and good quality of breakfast and dinner 🫶🏻
Guest User
January 22, 2025
The hotel is located next to the Shukujin Panoramic Observation Deck, with a wide view and beautiful scenery. It is very pleasant to enjoy the hot spring in the private room facing the sea. The breakfast and dinner provided by the hotel are very good. There is also free coffee, candy, and cookies in the hotel lobby. Children like it very much and the service is very thoughtful. There is also a male and female public bath on the underground first floor of the hotel-Overlooking the sea, you can try it. In addition, the hotel also provides round-trip shuttle bus to Otaru Station in the city center, which is very thoughtful. The driver was waiting on time at Otaru Station on the day of check-in👍🏻👍🏻
Original TextTranslation provided by Google
Guest User
January 21, 2025
The hotel is a bit dated, but impeccably clean and very nice details.
There is no old smell as per other reviewers and the view from Ocean Front Twin Room A was amazing!
We also enjoyed the onsen a lot and will definitely recommend to anyone who is driving
fratellii
January 19, 2025
有點舊的酒店 自助餐一般般吧 入住當天大暴雪，體驗一般
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Services & Amenities
Most popular business facilities
Private parking
Free
Spa
Free
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Station pick-up service
Free
Wi-Fi in public areas
Free
Spa
Bar
Restaurant
Restaurant
レストラン ブラウキュステ（フレンチレストラン）
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 17:30-20:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Free
Station pick-up service
Free
Station drop-off service
Free
Front Desk Services
Luggage storage
Free
24-hour front desk
Languages Spoken
English
Japanese
Food & Drink
Bar
Public Areas
Elevator
Smoking area
Non-smoking floor
Ventilation system
Vending machines
Health & Wellness
Foot bath
Spa
Free
Public baths
Cleaning Services
Laundry service (off-site)
Clothes dryer
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
Fire alarm
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
- Cash
Property Description
- Opened: 1968
- Renovated: 2003
- Number of Rooms: 58
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.